GDPR Compliance

Your privacy matters to us. Learn how we protect your data and respect your rights under the General Data Protection Regulation.

Data We Collect

Lookup.mobi collects minimal data necessary to provide our phone location services:

  • Phone numbers you choose to track (processed temporarily and not stored)
  • Basic usage analytics to improve service performance
  • IP addresses for security and fraud prevention
  • Browser information for technical compatibility

We do not store personal conversations, contact lists, or any sensitive device data.

Your Rights Under GDPR

As a data subject, you have the following rights:

  • Right to Access: Request information about data we process
  • Right to Rectification: Correct inaccurate personal data
  • Right to Erasure: Request deletion of your data
  • Right to Portability: Receive your data in a structured format
  • Right to Object: Opt-out of certain data processing activities

How We Protect Your Data

We implement robust security measures to safeguard your information:

  • End-to-end encryption for all data transmissions
  • Secure servers with regular security audits
  • Limited data retention periods (automatically deleted after 24 hours)
  • Access controls limiting who can view data
  • Regular staff training on data protection practices

Legal Basis for Processing

We process personal data based on:

  • Legitimate Interest: Providing location services for lost device recovery
  • Consent: When you explicitly agree to our terms
  • Legal Compliance: Meeting regulatory requirements

You can withdraw consent at any time by contacting our support team.

Data Sharing & International Transfers

We do not sell or share personal data with third parties for marketing purposes. Limited sharing occurs only for:

  • Essential service operations (with strict confidentiality agreements)
  • Legal compliance when required by law
  • Security purposes to prevent fraud or abuse

Any international data transfers are protected by appropriate safeguards including standard contractual clauses.

Data Protection Contact

For GDPR-related inquiries, data requests, or privacy concerns, contact our Data Protection Officer at: privacy@lookup.mobi

We respond to all requests within 30 days as required by GDPR.